Ordering replacement parts for your industrial facility’s machinery is easier and more secure with online suppliers. Even so, there are a few steps you should take when ordering industrial valves from any new supplier. Taking the time to research the supplier and their practices can help ensure you will have a positive experience with them.
Check Their Inventory
It’s not enough to verify that the supplier sells the exact valves you need. You should also make sure they have a sufficient quantity in stock. Try to find out if they keep the valves on-site or if they have to be shipped from a warehouse at another location. This will help you ensure you will get the precise valves you order.
Ask About Their Returns Policy
Mistakes do happen, and you should know how to deal with shipping errors from your supplier. Whether they send you the wrong valves or you receive damaged valves, be sure you can return them without a hassle. Find out if they will send another order right away or if you’ll have to wait until they receive the returned goods from you.
Look Into Their Shipping Policy
You might run into a situation in which you need new industrial valves right away. In that situation, you should know if your supplier can send you a rush shipment. Even if that means paying a little extra in shipping costs, you should be able to get an order expedited. Be sure to ask about normal shipping times as well. This can help you plan to place orders in a timely manner.
