A WAF false positive potentially degrades your customers’ experiences and compromises business operations. In both cases operations that are necessary for the function of a business vital process are stalled. You need a security solution that gives you protection without compromising your ability to conduct business and for customers to take advantage of software or products.
An Efficient Security Solution
A web application firewall solution that is working optimally will not block valid customer interactions with your companies servers. If your WAF is behaving in a manner that it is locking out customers and potentially employees, it is not working in its most efficient configuration. It might be worthwhile to consider a more wholistic solution that covers the weaknesses of a WAF solution.
Giving You Better Uptime
For customers, the viability of a web application is its uptime. If the website is not working at all, the likelihood of continued use is compromised. However, a solution that addresses WAF false positives give your company the peace of mind that customers and employees will be able to take care of vital services based in web applications.
Eliminating Guesswork and Potential Compromises
A situation with WAF false positives incentivizes a weakening of the firewall protections for the web application in the short term or cause you to lose customers. Instead of potentially compromising the security of your business and its customer data, you need a solution that will take the guesswork out of your web application security and make sure that you don’t have to consider compromises to keep your business going.
Providing your customers and employees with a smooth and reliable experience is key for success. WAF false positives significantly slow, or even halt, data transfer from your servers to external entities that are approved to have access.
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