Purchasing a weigh scale is just the first step in the process of using the scale in your facility. There are several steps in between the purchase and use in your facility, with a quality weighing scale manufacturer able to offer a range of different services that can be very helpful to your business.
Installing the Sale
It is well worth having the weighing scale manufacturer complete the installation and commissioning of the scale. This is a convenient way to ensure the scale is installed with the optimal configuration and with all specifications required through the warranty.
Most of the reputable scale companies have a nationwide network of professional technicians that can complete this work and ensure the scale is inspected and calibrated.
Training
There are a handful of scale companies that offer a full range of different training options. This can range from online training, at the weighing scale manufacturer location or your own location.
This is an ideal way to get all staff up to speed and using the weighing systems correctly. It is also a great program for managers and supervisors to then have more than a basic understanding to be able to train new staff and scale operators.
At least one weighing scale manufacturer also provides training specifically on the technology used with their weighing systems. This is typically a one on one training that allows you to learn directly from an expert on how the technology can be used to add to the ease of use of the scale.
Another important service to consider adding at the time of purchase is a service agreement. This will allow the manufacturer’s trained and approved technicians to come out to maintain the scale to extend life and to reduce the risk of unforeseen downtime.
