When you choose to work with a self-service SIP provider, you know that you want to work with a reputable company. However, if you are new to this type of service, or if you have been using another provider for a few years, you might not know exactly what you should be looking to find. What exactly constitutes quality today, and what does self-service mean with SIP?
What Is Self-Service?
When you work with a provider, you want to have as much control over your system as possible. You do not want to have others managing the system. Instead, you want to be sure that you are working with a company that is capable of providing you with a simple to use interface. With a self-service SIP provider, you are going to be able to manage the various aspects of your account with ease. This includes things like changing your service, adding lines, removing lines, and even reviewing and exporting real-time data.
Of course, good service is going to offer more than just good self-service controls. Let’s look at some of the other elements you are going to need to consider when you are hunting for a self-service SIP provider.
Reliability and Support
Having a great interface is important, so you do not have to rely on support for all aspects of your phone system. However, you will also need to have a support team in place if you have questions or issues with the system. Make sure that the SIP self-service provider you are considering has a good support team in place.
You should also check to make sure that the system you are using is truly reliable. Traditional phone lines can be interrupted for a range of reasons, so you want to be sure you will not have these types of issues with the SIP service you choose. Find companies that can provide you with a redundant network. This is going to ensure better performance and reliability, overall.
Bandwidth Options
Some of the providers today require that you buy your bandwidth through them, which locks you into paying for their bandwidth. This could be more expensive than the bandwidth that you could purchase on your own. Ideally, you will have a system like that offered from website, which will allow you to essentially bring your bandwidth.
